FAQ-home

1.

2.

The camera will operate with SIM cards from all major phone networks. It requires a 4G or 5G network to operate. If you are unsure whether the location at which you are planning to use the camera has a 4G or 5G network available, we suggest checking your mobile signal at the location to ensure it is showing minimum 4G, and purchasing a SIM card from the same network provider. In most scenarios, a pre-paid data-only SIM card will be sufficient.

Data use is entirely dependent on how often you access the live feed via the app, whether you have motion alerts and cloud recordings set up and whether you are viewing in high definition (HD) or standard definition (SD). For HD viewing the camera will use approximately 1-2mb for every minute of viewing. SD viewing will use 0.5-1 MB per minute. To reduce data usage, it is suggested you check your settings and make some custom changes.

Recommended data allocation:

If you check on your horses 1-2 times a day for a few mins -

50mb per day. (1.5GB per month)

If you check on your horses around 6 times a day and like to watch them for a while -

150mb per day. (4.5GB per month)

If you plan to be glued to your camera and live stream like an equine baby monitor -

1GB per day. (30GB per month)

3.

Data use is entirely dependent on how often you access the live feed via the app, whether you have motion alerts and cloud recordings set up and whether you are viewing in high definition (HD) or standard definition (SD). For HD viewing the camera will use approximately 1-2mb for every minute of viewing. SD viewing will use 0.5-1mb per minute. To reduce data usage, it is suggested you check your settings.