Equine Eye comes with a 12 month warranty. If you encounter any faults in your product, please get in touch with us so that we can arrange a warranty replacement.

Should you be experiencing technical difficulties, our support team would be pleased to assist you. There are a number of quick-fixes to common connection issues. A connection issue rarely means a camera is faulty, but is often the result in user error during the set up process. To log a support ticket, or for solutions to common problems, please visit our technical support page.

Should you be unhappy with your product, please contact us at so that we can assist you. Please do not send the product back to us without having contacted our team.

For warranty claims please contact us at hello@equine-eye.com.